We offer Free standard ground shipping anywhere in the USA after minimum spend of $115 (6-10 Business Days)
If you are excited and would like to receive your products sooner, there are other shipping options available for an additional cost.
- Bulk orders will require shipping fees to be charge to purchaser
- All International orders are subject to duty tax and import fees owed by the purchaser
USPS (not recommened)
Paid Shipping received by 2:00 PM Pacific Time, will be shipped on the same business day in most cases.
Remaining Paid Shipping received will be shipped on the next business day or in most cases.
Our Free Shipping is a great value, for those not in a rush while our team prepares your order in a couple of days.
- Processing Time is subject to change during new releases, holidays and/or high volume days, if you need it faster additional shipping speeds are optional.
You will receive a shipping confirmation with a tracking number via email once item has shipped.
- We always send tracking and it could be sitting in your spam folder.
Shipping calendar days are based on the USPS Shipping Calendar.
- All Ground Shipping will be delayed during the Holidays as the carrier will focus on Air Shipping and push back ground shippping.
Lost & Returned Packages
- Lost Packages happen from time to time, if the selected carrier doesn’t show "Proof of Delivery" we will be responsible to send out a replacement.
- Should we have "Proof of Delivery" our reasonability stops here, as we don’t have control of the environment of the location.
- Should you have provided the wrong address and/or unit/apt number you are responsible as we don’t put in the address in the system.
- Any items returned for wrong address will be issued a refund less shipping.
- Unit and Apartment Numbers have high risk uncontrollable environments; we recommend you follow the step below.
- Solution: if this is a concern for you, you may call the selected carrier or send us an email and have the package held at a pick up location.
We work hard to protect your order as we pack it for shipping
Should shipping damage occur, we ask that you make contact with us within 24 hours of the packages arrival at our contact page
- Please provide a detail description of the damage and how the package was received, pictures will be requested on our follow up email as we work toward a solution
Unfortunately, delays do occur. Once the item has left our facility, delays are out of our control.
International Shipping (Some Restrictions may apply due to COVID-19)
USPS (not recommeded)
International Taxes and Duty Fees are due by the purchaser