RETURN & Exchange POLICY

 WE WANT YOU COMPLETELY SATISFIED WITH YOUR ORDER AND EXPERIENCE WITH WOLFPAK 

 

We understand shopping online sometimes requires exchanges to get the best size. 

 

​​Exchange Policy 

  • If you are not satisfied with your product and would like to exchange, you have 30 days from the date you purchased your item. 

  • For hygienic reasons a used Backpacks, Towel and/or Drink Containers are not eligible for returns or exchanges 

  • Notify us of your request in the http://wolfpak.returnscenter.com now page of your Exchange.

  • Item must be in its original packaging, with tags and must contain a receipt or proof of purchase to complete your refund/exchange and suitable for resale.

  • Once we receive your return and inspect the item(s), we will notify you of the status of your exchange.

  • Exchanges are subject to product availability.

  • Customers are responsible for paying postage to reship to us. We will then reship your exchange back to you at our expense. 
  • Exchanges are subject to price difference and shipping and will be invoiced to complete. 
  • We inspect all returned products using the guidelines above for exchange or refund eligibility.

Please mail exchange to: 

WOLFpak

18685 Main St

Ste. 101, Box 108

Huntington Beach, CA 92648

  

Return Policy

  • If you are not satisfied with your purchase, you have 30 days from the date you purchased your item. 

  • For hygienic reasons a used Backpacks, Towel and/or Drink Containers are not eligible for returns or exchanges 

  • Notify us of your request to return using http://wolfpak.returnscenter.com page. 

  • Item must be in its original packaging, with tags and must contain a receipt or proof of purchase to complete your refund and suitable for resale.

  • Once we receive your return and inspect the item(s), we will notify you of the status of your refund. Original Shipping is non refundable.

  • If your return is approved, we will initiate a refund to the original form of payment used for purchase. 

  • Refund time is based on your card issuer’s policies.

  • ​Customers are responsible for paying postage to reship to us.

  • We inspect all returned products using the guidelines above for refund eligibility.

Please mail refunds to: 

WOLFpak

18685 Main St

Ste. 101, Box 108

Huntington Beach, CA 92648

 

Please clearly provide a note with the product requesting Return or Exchange, if Exchange please list why and your replacement item of the same value. 

 

 

Please clearly provide a note with the product requesting Return or Exchange, if Exchange please list why and your replacement item of the same value.