Returns
Shipping Policy
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We offer Free standard ground shipping anywhere in the USA (4-8 Days)
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If you are excited and would like to receive your products sooner, there are other shipping options available for an additional cost.
- Bulk orders will require shipping fees to be charge to purchaser
- All International orders are subject to duty tax and import fees owed by the purchaser
Shipping Method
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UPS
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USPS
- DHL
Processing Times
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Orders received by 2PM Pacific Time, will be shipped on the same business day.
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Orders received after 2PM Pacific Time, will be shipped on the next business day.
Shipping Confirmation/Tracking
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You will receive a shipping confirmation with a tracking number via email once item has shipped.
Holidays
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Shipping calendar days are based on the USPS Shipping Calendar.
Delays
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Unfortunately, delays do occur. Once the item has left our facility, delays are out of our control.
International Shipping (Some Restrictions may apply due to COVID-19)
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USPS
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UPS
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DHL
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International Taxes and Duty Fees are due by the purchaser
RETURN & REFUNDS POLICY
Return Policy
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If you are not satisfied with your purchase, you have 30 days from the date you purchased your item.
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Notify us of your request to return using Contact Us page. We will process a return label if you paid for shipping and email it to the address provided.
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Item must be in its original packaging, with tags and must contain a receipt or proof of purchase.
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Once we receive your return and inspect the item(s), we will notify you of the status of your refund.
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If your return is approved, we will initiate a refund to the original form of payment used for purchase.
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Refund time is based on your card issuer’s policies.
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Refunds: $9.99 will be taken off your refund balance if shipping was not paid for.
Please mail exchange/refunds to:
WOLFpak
18685 Main St
Ste. 101, Box 108
Huntington Beach, CA 92648
Please clearly provide a note with product requesting Return or Exchange, if Exchange please list why and your replacement item of the same value.
Exchanges
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If you are not satisfied with your product and would like to exchange, you have 30 days from the date you purchased your item.
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Notify us of your request in the Contact Us now page of your Exchange.
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Item must be in its original packaging, with tags and must contain a receipt or proof of purchase.
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Once we receive your return and inspect the item(s), we will notify you of the status of your exchange.
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Exchanges are subject to product availability.
- Exchanges are subject to price difference and will be invoiced to complete echanged.
- We will process a return label only if you paid for shipping and email it to the address provided.
Please mail exchange/refunds to:
WOLFpak
18685 Main St
Ste. 101, Box 108
Huntington Beach, CA 92648
Please clearly provide a note with the product requesting Return or Exchange, if Exchange please list why and your replacement item of the same value.