FAQ'S
If we did not answer your question here, feel free to reach out to our customer service team at care@wolfpak.com
Loyalty & Rewards
Loyalty Points are our way of saying thank you. You earn points every time you shop, refer friends, leave reviews, or engage with us—then redeem them for discounts on future orders.
You can earn points in multiple ways:
- Shop – Get points for every dollar spent.
- Refer a friend – Both of you get rewarded.
- Leave a review – Earn points for honest product feedback.
- Follow us on Instagram – Easy points.
- Birthday bonus – Celebrate with a gift from us.
Log into your account and click on the rewards icon. Choose how many points you want to use and convert them into a discount code at checkout.
Yes—points expire after 12 months of inactivity. Make sure to use them before they’re gone.
No, only one discount or promotion can be applied per order.
Unfortunately, points can only be awarded when you're logged in at the time of purchase.
Points are non-transferable and can only be used by the account holder who earned them.
Give your friend a discount and get rewarded when they make their first purchase. You’ll find your unique referral link through email.
If you return an item, the points earned from that purchase will be deducted from your account.
Log in and click the rewards icon on the bottom of the page to see your balance and rewards history.