Shipping Policy

  • We offer Free standard ground shipping anywhere in the USA (2-8 Days) 

  • We offer Free Priority shipping on orders over $150 (2-3 Days) 

  • If you are excited and would like to receive your products sooner, there are other shipping options available for additional cost.

Shipping Method

  • UPS 

  • USPS

Processing Times

  • Orders received by 2PM Pacific Time, will be shipped on the same business day. 

  • Orders received after 2PM Pacific Time, will be shipped on the next business day. 

Shipping Confirmation/Tracking

  • You will receive a shipping confirmation with a tracking number via email once item has shipped. 

Holidays

  • Shipping calendar days are based on the USPS Shipping Calendar. 

Delays

  • Unfortunately, delays do occur. Once the item has left our facility, delays are out of our control.

International Shipping (Some Restrictions may apply due to COVID-19)

  • USPS

  • DHL 

  • International Taxes are due by the purchaser 

RETURN & REFUNDS POLICY

Return Policy

  • If you are not satisfied with your purchase, you have 30 days from the date you purchased your item. 

  • Notify us of your request to return using the form below in the Return Center. We will process a return label and email it to the address provided. 

  • Item must be in its original packaging, with tags and must contain a receipt or proof of purchase. 

  • Once we receive your return and inspect the item(s), we will notify you of the status of your refund. 

  • If your return is approved, we will initiate a refund to the original form of payment used for purchase. 

  • Refund time is based on your card issuer’s policies. 

  • ​Refunds: $9.99 will be taken off your refund balance.

Exchanges

  • If you are not satisfied with your product and would like to exchange, you have 30 days from the date you purchased your item. 

  • Notify us of your request to exchange using the form below in the Return Center.

  • Exchanges are subject to product availability.

 

Please clearly state if the product is a Return or Exchange.

WOLFpak Returns & Exchanges

18685 Main St, Ste #101

Box #108

Huntington Beach, CA 92648

 
RETURN CENTER

We accept returns of unused and undamaged items according to our returns policy.  If you would like to initiate a return please complete the form below and a member of our WOLFpak team will follow-up with you directly.