Yes! We offer free domestic shipping in the USA after $115 minimum spend which would be after any codes or discounts.
All orders ship out of our shop in California, please understand shipping time to the east coast will be longer.
Yes, we ship all over the world. Shipping costs will apply and does not include custom fees or duty tax and is owed by you at time of delivery, separate from our checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Typical shipment for domestic orders is 4-6 business days.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Upon purchase you will receive an email confirmation of your order. If you click shipping details in that email, a shipping code will be there (once we've generated it on our end). You may also opt-in for text message alerts. Please check your spam folder for confirmation emails. You can also track your package here!
Yes we shiip to APO/APU, however shipping times could be extended up to 45 days. We are not able to track packages once it is handled over to the Military Parcel for security reasons. Please be acceptable to this prior to ordering.
Your Traditional Backpack is just that, the front pocket is your standard pen, business card pocket. Your Meal Management WOLFpak has the same outside design as the Traditional Backpack, however the front lower pocket is built as an internal insulated pocket, which includes 3 large meal containers, ice packet and plastic utensils. You can also upgrade to our smaller meal containers and fit more meals into one along with our stainless steel utensils.
We use high quality Polyester 900D Oxford Fabric and/or 1000D PVC giving you the Waterproof protection.
At this time we offer what we have online as we create development in bulk. We do not personalize patches or backpacks. For one patch we recommend a local embroidery shop for the most cost effective outcome.
At this time we want to stay exclusive and focus on new gear and customer service.
Unfortunately we are online only and at major events and expos.
This is the pass-through hole that allows for a water bladder to be used and you will find an upening just on the backside of the wolf head logo patch.
RETURNS, EXCHANGES & WARRANTY
Please check out our return page here RETURNS and follow the steps, no additional email is needed. Returns are subject to a deduction of the original credit card processing fees.
We always aim to make sure our customers love our products, but if you do need to cancel an order, we’re happy to help. Just email us directly at the contact now page. Cancellations are subject to the credit card fees charged to us.
We will absolutely switch out any backpack that has a manufacturing defect within 90 days of purchase. Unfortunately, we do not cover any cosmetic damage done or normal wear and tear. Should you have any concerns with our products please reach out right away as avoidance/delay in letting us know may void the warranty.